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Support

Questions, bug reports, purchase help, or a community level you'd like removed — reach the developer directly.

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We read every message and usually reply within 1–2 business days.

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Frequently asked questions

Most answers are here — and if they're not, the email above always is.

Purchases & PRO

Is Ramp Panic free?

Yes — it's free to download and play. The free tier includes the first campaign chapter, the full community section, the daily challenge, and a starter boat and truck. A single optional PRO unlock opens everything else.

What does the PRO unlock include?

Every campaign chapter and location, and all the boats and trucks in the garage — five boat models and five tow vehicles, each handling differently. It's a one-time purchase, not a subscription.

Is PRO a subscription? Are there ads?

No to both. PRO is a one-time, non-consumable purchase that's yours permanently. Nothing auto-renews, and the app contains no ads.

I bought PRO on another device, or it didn't unlock. How do I restore it?

Sign in with the same Apple ID you purchased with, then tap Restore Purchases in Settings. Your unlock is tied to your Apple ID and restores across all your devices. If it still doesn't appear, email us.

How do I request a refund?

Purchases are billed by Apple, so refunds are handled by Apple at reportaproblem.apple.com. If something went wrong, write to us as well and we'll help.

Gameplay

Will this teach me to launch a real boat?

No — Ramp Panic is a comedy game, not boating, towing or driver instruction. The physics are realistic enough to be funny, but nothing in the game reflects safe real-world technique.

What's the difference between Launch and Retrieve?

In a Launch, you back the trailer down the ramp, ease the boat into the green FLOAT ZONE until she lifts off, cleat the line, then pull the truck out. A Retrieve is the reverse: back the empty trailer to the floating boat, winch her on, and haul her up the ramp.

My trailer keeps jackknifing — is that a bug?

No — that's the real articulated-trailer physics doing its job. Use small steering inputs, remember the trailer swings the opposite way to your wheel at first, and tap D to pull forward and straighten out when the angle gets too sharp.

The boat won't float, or my truck flooded. What happened?

Buoyancy depends on depth. Too shallow and the boat won't lift; back in too far and water reaches the cab and the engine drowns. Ease into the green FLOAT ZONE and keep the truck's cab up on the concrete.

What do the stars and honks mean?

Stars rate each run on speed and a clean launch. The line of trucks behind you honks the longer you take — and dunking your truck or losing the boat counts as a wreck. A fast, clean, dunk-free run earns three stars.

Which controls can I use?

Four schemes: an on-screen steering wheel, a slider, jog buttons, or an MFi / Xbox / PlayStation game controller. There's also a one-handed mode, and iPad supports a landscape layout. Switch anytime in Settings.

Community ramps

How do I build and share my own ramp?

Open the Community tab and tap create: pick a boat, a location, launch or retrieve, the size of the line behind you and the ramp steepness, give it a name, then Publish. Submissions are reviewed before they appear to other players.

How do I report or hide an inappropriate ramp?

Press and hold any community ramp card and choose Report or Hide. Reported ramps are automatically pulled from the list for re-review. We remove anything offensive, infringing, or containing personal information.

I published a ramp and want it taken down.

Email us the ramp's name and we'll remove it.

Sharing & iMessage

How do the iMessage challenges work?

Ramp Panic includes an iMessage app. From a conversation, send a ramp; your friend backs the same boat down the same ramp — in the same wind and tide — right inside the thread, and the fastest clean run wins. The physics are deterministic, so it's a fair fight.

Can I share my result?

Yes — from the end-of-run screen you can share a result card, or fire off an iMessage challenge, straight from the iOS share sheet. No account and no upload required.

Account, data & devices

Do I need to create an account?

No sign-up, ever. You play anonymously; an optional name (it defaults to "Anonymous") is attached to ramps you publish and challenges you send. Game Center is optional and operated by Apple.

Does my progress sync between devices?

Yes — through your private iCloud account when you're signed into the same Apple ID. We never see your progress.

How do I delete my data?

Your progress and settings live on your device, so deleting the app removes them. To take down a ramp you published or ask about anything else we store, email us. See our Privacy Policy for the full picture.

Which languages and devices are supported?

The app is localized in English, 简体中文 (Simplified Chinese), Español, Português and Deutsch, and auto-detects your device language on first launch. It runs on iPhone and iPad with iOS 17 or later.

Still need help?

Email the developer directly — real person, every message read.

support@ramppanic.com

See also our Privacy Policy and Terms of Use.